Privacy Policy

Who We Are and What This Covers

Sithovaronix operates from 20 Spencer St, Five Dock NSW 2046, Australia. We provide departmental budgeting software and services to organisations across Australia. This policy covers all data we collect through our website (sithovaronix.com), our software platform, and any interactions you have with our team.

We're bound by the Australian Privacy Principles under the Privacy Act 1988 (Cth). But we go beyond minimum compliance. Our clients trust us with budget data, and that responsibility shapes everything we do.

Information We Collect

What You Give Us Directly

When you sign up for Sithovaronix or contact us, you'll provide information like your name, work email, phone number, company name, and role. If you're setting up billing, we'll collect payment details and invoicing information.

Inside the platform, you'll enter budget data, departmental information, financial forecasts, and approval workflows. This is the core of what our service does — help you manage these numbers effectively.

Data We Collect Automatically

Like most web services, we collect technical information when you use Sithovaronix. This includes IP addresses, browser types, device information, and how you navigate through the platform. We use this to improve performance and spot potential security issues.

We track which features you use most, how long sessions last, and where people get stuck. This isn't about surveillance — it helps us build a better product.

Information from Third Parties

If you integrate Sithovaronix with your accounting software or HR systems, we'll receive relevant data from those platforms. We only pull what's necessary to make the integration work properly.

How We Use Your Information

Here's the straightforward version of what we do with your data:

• Provide the budgeting services you've signed up for
• Process transactions and maintain accurate financial records
• Communicate about your account, including support requests and service updates
• Improve our platform based on how people actually use it
• Protect against fraud and security threats
• Comply with Australian financial and tax reporting requirements
• Send relevant product updates and educational content (you can opt out anytime)

We don't sell your data. Period. We're not an advertising company — we're a budgeting software provider. Our business model is subscription fees, not data monetisation.

Legal Basis for Processing

We process your data when we have a legitimate reason to do so. Most of the time, it's because you've entered into a service agreement with us. You can't use budgeting software without providing budget data — that's just how it works.

Sometimes we process data because we have a legal obligation, like keeping financial records for tax purposes or responding to valid legal requests from Australian authorities.

For things like product improvement and marketing communications, we rely on legitimate business interests. But your rights always come first — more on that below.

Data Sharing and Disclosure

Service Providers We Work With

We use trusted third-party services to run our business. This includes cloud hosting providers for data storage, payment processors for billing, email services for communication, and analytics tools for product improvement.

Every provider we work with is carefully vetted and contractually required to protect your data. They can only use it for the specific services they provide to us.

When We're Legally Required

We'll disclose information if required by Australian law, court order, or valid government request. We'll always notify you unless legally prohibited from doing so.

If Sithovaronix is acquired or merges with another company, your data would transfer as part of that transaction. We'd notify you beforehand and ensure the new entity honours this privacy policy.

With Your Permission

If you ask us to share data with specific third parties (like your accountant or auditor), we'll do so based on your explicit instructions.

Data Security Measures

Financial data deserves serious protection. Here's what we've implemented:

• All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption
• Access controls ensure team members only see data relevant to their role
• Multi-factor authentication is required for all account access
• Regular security audits and penetration testing by independent firms
• Automated backup systems with geographically distributed storage
• Intrusion detection systems that monitor for suspicious activity
• Staff undergo regular security training and background checks

No system is completely bulletproof. But we take security extremely seriously and invest heavily in protection measures. If a breach ever occurred, we'd notify affected users within 72 hours as required by Australian law.

Data Retention

We keep your data as long as your account is active and for a reasonable period afterward. Here's the breakdown:

When data reaches the end of its retention period, we securely delete it using industry-standard methods that prevent recovery.

Your Rights and How to Exercise Them

Under Australian privacy law, you have several rights regarding your personal information. We've made it straightforward to exercise them.

Access Your Data

You can request a copy of all personal data we hold about you. Log into your account and go to Settings → Privacy → Download My Data. We'll compile everything into a readable format within 30 days.

Correct Inaccurate Information

If something we have on file is wrong, you can update most information directly in your account settings. For items you can't change yourself, email contact@sithovaronix.com with the correction request.

Delete Your Data

You can request account deletion at any time. We'll delete all data except what we're legally required to retain for financial record-keeping. To initiate deletion, go to Settings → Privacy → Delete Account or contact our support team.

Object to Processing

You can object to how we use your data for purposes like marketing or analytics. You can't object to processing that's essential to providing the service (like storing your budget data), but you can cancel your account if you no longer want to use Sithovaronix.

Data Portability

You can export your budget data in common formats (CSV, Excel, JSON) at any time through your account dashboard. This makes it easy to move to another system if you choose.

International Data Transfers

Our primary data centres are located in Australia. However, some of our service providers operate globally, which means your data might be processed in other countries.

When we transfer data internationally, we ensure appropriate safeguards are in place. This includes using providers that comply with recognised privacy frameworks and implementing contractual protections.

We don't transfer data to countries with inadequate privacy protections unless absolutely necessary and properly safeguarded.

Cookies and Tracking Technologies

We use cookies to keep you logged in, remember your preferences, and understand how people use our platform. Most are essential for basic functionality.

We also use analytics cookies to see which features get used and where people encounter problems. You can disable non-essential cookies through your browser settings, though this might affect some functionality.

We don't use advertising cookies or sell cookie data to third parties.

Children's Privacy

Sithovaronix is a business tool designed for professional use. We don't knowingly collect information from anyone under 18. If you're under 18, please don't create an account or provide us with personal information.

If we discover we've inadvertently collected data from someone under 18, we'll delete it promptly.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users by email and display a notice in the platform.

The "Last updated" date at the top shows when the current version took effect. We encourage you to review this policy periodically, especially if you're concerned about how your data is handled.

Making a Complaint

If you're unhappy with how we've handled your personal information, please contact us first so we can try to resolve the issue. Most concerns can be sorted out quickly through direct communication.

If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). You can reach them at oaic.gov.au or 1300 363 992.